Getting Started
Learn more about how to get started with your Double the Donation account.
Signing Up
Logging In
- The person who created our Double the Donation account is no longer with our nonprofit. How do I access our account?
- Understanding User Roles
- How can I log into my organization's Double the Donation account?
- Why do I get the "Invalid Two-Factor Auth Code" when I attempt to login to my Double the Donation account?
- How can I reset my organization's Double the Donation Matching password?
- Using Google Two-Factor Authentication for MFA
- What is the username that I use to log into my account?
- User Locked Out of Account
Double the Donation Matching: Account Overview
- Getting Started: User Management Overview
- Getting Started: External Profiles
- Getting Started: Marketing Overview
- Getting Started: Organization Profile
- Getting Started: Billing Overview
- Getting Started: Understanding API Keys
- Getting Started: Help Overview
- Getting Started: Integration Configuration
- Getting Started: Donations Overview
- Getting Started: Email Blocklist and Unsubscribes
- Getting Started: Settings Overview
- Getting Started: Manual Outreach Overview
- Getting Started: Advanced Settings
- Getting Started: Dashboard Overview
- Getting Started: Understanding Plugin Settings
- Getting Started: Automated Outreach Overview
- Getting Started: Data Import Overview
- Getting Started: Email Customization Overview
- Getting Started: Company Exclusions Overview
- Getting Started: Reporting Overview
Double the Donation Volunteering: Account Overview
- What is Double the Donation Volunteering?
- Getting Started: Dashboard Overview (Double the Donation Volunteering)
- Getting Started: Plugin Settings (Double the Donation Volunteering)
- Getting Started: Resources (Double the Donation Volunteering)
- Getting Started: Integrations (Double the Donation Volunteering)
- Getting Started: Automated Outreach Overview (Double the Donation Volunteering)
- Getting Started: Email Customization Overview (Double the Donation Volunteering)
- Getting Started: Registrations Table (Double the Donation Volunteering)
- Understanding Email Template Variables - Double the Donation Volunteering