1. Knowledge Base | Double the Donation
  2. Getting Started
  3. Double the Donation Matching: Account Overview

Getting Started: Help Overview

This article provides an overview of the resources available in the Help section of Double the Donation Matching, including daily training webinars, video tutorials, educational guides, and our knowledge base.

Using the Help section

Daily Training Webinars

FAQs and Knowledgebase

Video Tutorials

Educational Guides

Using the Help Section

The Help section within your account is located under the Resources tab in the navigation menu. This section offers various resources to help your organization maximize the use of Double the Donation Matching and its features.

Resources Available:

  • Daily Training Webinars

  • FAQs and Knowledgebase

  • Video Tutorials

  • Educational Guides

Daily Training Webinars

Our Client Success team conducts daily training webinars on a range of topics within the matching module. These webinars are designed to help your team make the most of Double the Donation Matching and increase your organization's revenue from matching gifts.

  • Upcoming Schedule: To register for one or multiple webinars, visit the provided page for the full schedule.

FAQs and Knowledgebase

The Knowledgebase is your go-to resource for comprehensive articles on all features of Double the Donation Matching. It offers detailed guidance and best practices on how each feature works and how to use it effectively.

  • Get Help: If you have any questions or need assistance, visit our Knowledgebase for relevant articles.

Video Tutorials

We have compiled over 40 short video tutorials, each lasting between 1-3 minutes, to walk you through the setup and use of every feature within Double the Donation Matching.

Educational Guides

For in-depth learning, explore our Educational Guides, which cover comprehensive topics on matching gifts and volunteer grants.