1. Knowledge Base | Double the Donation
  2. Getting Started
  3. Double the Donation Matching: Account Overview

Getting Started: Help Overview

This article provides an overview of the resources available in the Help section of Double the Donation Matching, such as daily training webinars, video tutorials, educational guides, and our knowledge base.

Using the Help section

Daily Training Webinars

FAQs and Knowledgebase

Video Tutorials

Educational Guides

Using the Help section

 

The Help section within your account can be found below the Resources tab in the navigation menu. This section's contents will help empower your organization to use Double the Donation Matching to its fullest potential. 

 
The resources provided in this section fall within the following categories: 
  1. Daily Training Webinars
  2. FAQs and Knowledgebase
  3. Video Tutorials
  4. Educational Guides


Daily Training Webinars

 

Our Client Success team leads daily training webinars on a range of the matching module's topics. These presentations are designed to help your team learn how to use Double the Donation Matching to its fullest potential to raise your organization more money from matching gifts. To check out the upcoming schedule and register for one or multiple webinars, visit this page.

FAQs and Knowledgebase

 

This section links to our Knowledgebase, containing articles like this to provide detailed guidance and suggestions on how every feature in Double the Donation Matching works and how best to use the matching module. If you have a question about how anything in Double the Donation works, visit our Knowledgebase.

Video Tutorials

 

We've compiled 40+ quick, easy 1-3 minute clips on how to set up and use every feature within Double the Donation Matching. To see these helpful clips, visit this page.

 

Educational Guides

For   comprehensive guides on matching gifts and volunteer grants, view our Educational Guides.