Knowledge Base | Double the Donation
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Emails
General
About Our Service
About Our Plans
Pricing and Billing
Getting Support
Getting Started
Signing Up
Logging In
Double the Donation Matching: Account Overview
Double the Donation Volunteering: Account Overview
Integrations
General Integration and API Questions
Double the Donation Matching Integration Guides
Double the Donation Volunteering Integration Guides
Emails
Email Functionality
DNS Record Setup
Matching Gift Plugin
Embedding and Configuring the Matching Gift Plugin
CMS Specific Guides
Embedding and Configuring the Volunteer Plugin
Features
Donations Table
Reporting
Settings
Double the Donation Matching Enterprise Functionality
Our Database
About Our Database
Database Updates
Matching Gifts and Company-Sponsored Volunteering
Processing of Matching Gifts and Volunteer Grants
Marketing Matching Gifts
Security and Accessibility
Managing your Double the Donation Account
Data Appends
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Knowledge Base | Double the Donation
Emails
General
About Our Service
About Our Plans
Pricing and Billing
Getting Support
Getting Started
Signing Up
Logging In
Double the Donation Matching: Account Overview
Double the Donation Volunteering: Account Overview
Integrations
General Integration and API Questions
Double the Donation Matching Integration Guides
Double the Donation Volunteering Integration Guides
Emails
Email Functionality
DNS Record Setup
Matching Gift Plugin
Embedding and Configuring the Matching Gift Plugin
CMS Specific Guides
Embedding and Configuring the Volunteer Plugin
Features
Donations Table
Reporting
Settings
Double the Donation Matching Enterprise Functionality
Our Database
About Our Database
Database Updates
Matching Gifts and Company-Sponsored Volunteering
Processing of Matching Gifts and Volunteer Grants
Marketing Matching Gifts
Security and Accessibility
Managing your Double the Donation Account
Data Appends
Emails
Learn more about the matching gift emails and how to configure them.
Email Functionality
The Importance of Connecting Your Email Domain to Double the Donation Matching
Understanding Email Template Variables
Sending Emails from your Organization's Own Email Address by Setting Up Your DNS Records
Previewing Emails
What happens if an email hard bounces or gets marked as Spam?
Email Redirect Pages
What happens when a donor clicks "My donation is not eligible for a matching gift"?
Understanding the Automated Email Streams
Our Recommendations in the Automated Outreach
Understanding Email Icons
Customize Email Appearance
End of Year Outreach Automation Stream
Email Sending
Configuring Manual Email Templates
Send Emails in Bulk
Sending Manual Emails
Marking Previous Gifts as Submitted from Automated Emails
Email Sending Limits
Email Address Autocorrection
See more
DNS Record Setup
Setting Up Your DNS Records with CloudFlare
Setting Up Your DNS Records with Squarespace
Setting Up Your DNS Records with BlueHost
Setting Up Your DNS Records with MediaTemple
Setting Up Your DNS Records with Hover
Setting Up Your DNS Records with Microsoft Azure
Setting Up Your DNS Records with NameCheap
Setting Up Your DNS Records with DreamHost
Setting Up Your DNS Records with a cPanel control panel
Setting Up Your DNS Records with Google Domains
Setting Up Your DNS Records with Network Solutions
Setting Up Your DNS Records with GoDaddy
Setting Up Your DNS Records with Register.com
Setting Up Your DNS Records with 1&1 IONOS (1and1.com)
Setting Up Your DNS Records with DNS Made Easy
Setting Up Your DNS Records with SiteGround
Setting Up Your DNS Records with Other Providers
See more