This article provides an overview of the End-of-Year automated email stream that can be scheduled to be sent to your donors in December to serve as a reminder to submit their matching gift requests before the end of the year.
End-of-Year Email Stream
The Match-Eligible email stream in the End-of-Year outreach can be sent to donors who fulfill the criteria below:
- These donors are match-eligible because they have identified that they work for a company with a matching gift program (i.e. donors in the Waiting for Donor status).
- The donor hasn't identified that they've submitted a matching gift request.
- The donation was made between January 1st and November 30th of the current year.
The Unknown Eligibility email stream in the End-of-Year outreach can be sent to donors that fulfill the criteria below:
- If a donor is added to the blocklist, they will not receive an email from this email stream. For more information on Blocklist management, view this article.
- If you've set email-sending limits in your 360MatchPro account to limit the number of emails sent to donors and recurring donors, this email stream honors those perimeters set for sending emails. For more information on Sending Limits, view this article.
- If your organization has excluded specific companies from your organization, we won't email donors who work for those companies that your organization has excluded. For more information on Company Exclusions, view this article.
Sending emails in either End-of-Year email stream
To use the End-of-Year outreach, click on the toggle button to the upper left of any message to move that email from "Disabled" to "Enabled."
Choose the date you'd like the Match-Eligible and/or Unknown Company outreach to be sent in the month of December.
Please Note: All days before the current date are disabled. For example, if the current date is December 12th, options 1 through 12 will be disabled.
You can edit the wording within the email templates; click "Save Email Template" for your edits to take effect. You can also click the "Preview" buttons to see how the email will look to your donor and send a test email from within the preview.
In the month of December, 360MatchPro will calculate the number of donations that are eligible for any End-of-Year email stream you've enabled.
The emails will be sent between 7:00 AM and 10:00 AM EST on the day you specify.