This article outlines company exclusion settings in Double the Donation, including options to remove companies from the matching gift search tool, mark them as ineligible, or customize exclusions by region.
Company-Specific Exclusions: Hide from Search
Company-Specific Exclusions - Mark as Ineligible
Training Video: Company Exclusions
Company Exclusions
Within your Double the Donation account, you can exclude companies from your organization's matching gift search tool. The reason you may want to exclude companies is that a matching gift or volunteer grant company may have guidelines that mark you as an ineligible nonprofit organization based on your organization's type.
View this article on our recommended approach (including all companies within the search tool).
Category Exclusions
You can exclude companies that do not match a type of organization if your organization falls within a category. Check all category that applies to your nonprofit, and we'll exclude companies that do not match that type of organization.
There are two levels of categories: parent and child. Parent categories are the most broad. They are:
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Arts/Cultural
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Civic/Community
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Educational
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Environmental
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Health/Human Services
Each parent category has child categories nested under it that allow for more nuanced categorization. For example, the child category "Animal Protection" is nested under the parent category "Civic/Community."
We highly recommend selecting the broadest categorization that is appropriate for your organization to ensure you don't accidentally filter out eligible donors. Learn more about our recommended approach here, or read this article to learn more about category exclusions.
Company-Specific Exclusions: Hide from Search
You can exclude specific companies that do not match eligible for your organization. When a donor uses the matching gift search tool on your dedicated matching gift page, these companies that you exclude will not show up. Please note: If you have our streamlined matching gift search on your donation form, these companies that are excluded will still appear.
Company-Specific Exclusions - Mark as Ineligible
Customize By Region
You can include/exclude companies based on region. To include companies by region, check the country (USA, Canada, Western Europe, and/or Australia). The default region will include USA companies, but feel free to add additional regions according to where a substantial number of donors are located. When you select the region(s), Double the Donation will tailor the matching gift search results and information presented to your donors based on your selections.
