Setting Up Your DNS Records with CloudFlare

When your Doulble the Donation account is created, we default to sending emails from a Double the Donation email address. You can give Double the Donation's platform permission to send emails on your behalf by adding a few new records in your DNS.

1. Log in to your Cloudflare account using this link.

2. Search and click your account:

7. Click Save. Then repeat the process above in steps 5 and 6 for the other remaining Double the Donation CNAME records.  

Step #2: Complete the DMARC Setup

1. In your DNS Settings, look for the option to review the list of records already added. If you see a DMARC TXT record already added, congratulations! You're done. You can check to make sure that the matching module has correctly identified your DMARC record by checking the "TXT" row in the matching module's "Email Customization - Sending" tab:

If you do not see a TXT record in the list, move on to steps 2 and 3 below.

2.  In the DNS Records section, add a new record by clicking + Add record:

3. Fill in the fields for your DMARC record: 

• In the Type field, select TXT.

• In the Name field, enter the Hostname from the matching module and replace your domain name with "@".

• In the Content field, enter the “Value Should Be” from the matching module.

• In the TTL field, select Auto. 

• Click Save.

Troubleshooting CNAME records

If your DNS records still need to be set up or are still being processed, you'll see each record with a CNAME Not Found error displayed for one or all of them. Please check back 24-48 hours later to see if the changes have propagated. If you still see the CNAME Not Found error, please refer to the troubleshooting tips below.

• If there are one or two valid records, but at least one record is still invalid, confirm that all three records have been added to the DNS settings.
• Ensure CNAMEs were added to the correct domain. (If the From address in the matching module is matchinggifts@catrescueclub.org, ensure CNAMEs weren’t accidentally added to the catrescueclub.com domain). 
• Ensure the CNAME records do not include typos- CNAME records should be copied and pasted directly from the matching module to ensure the best results. Hand-typing records from a screenshot can lead to accidentally entering the wrong value. Double-check for extra spaces or punctuation on the records.
• Refer to the instructions provided by your individual DNS service. Instructions for service providers such as GoDaddy, Network Solutions, and DigitalOcean require Hostnames/Aliases to be entered without your organization’s domain included (for example dtd._domainkey.catrescueclub.org will be entered as dtd._domainkey for these providers).
• If you use a custom nameserver, in place of the default nameserver of your provider, your CNAME records need to be entered into the account associated with the custom nameserver.