Who should we list as the primary point of contact on the signup form?

This article explains how to designate the primary point of contact for your organization when signing up with Double the Donation.

Overview of the Primary Point of Contact

The primary point of contact is the individual at your organization whom Double the Donation will reach out to for any inquiries related to your account.

Key Points:

• Primary Contact Role: The primary contact is the main point of communication for Double the Donation.

• Privacy: The contact person's information will remain private and will only be used for communication regarding your account.

Why is This Important?

Listing a clear primary contact helps ensure smooth communication between your organization and Double the Donation.

Benefits of a Clear Primary Contact:

1. Streamlined Communication: Double the Donation can quickly reach the right individual for any questions.

2. Avoid Delays: Ensures that inquiries are addressed promptly, reducing any confusion or delays in account management.

Adding Secondary Points of Contact

In addition to the primary contact, you can add secondary contacts within your Double the Donation account management pages.

Important Notes on Secondary Contacts:

• Secondary Contacts: These contacts will not replace the primary contact but can be added for additional communication purposes.

• Flexibility: Secondary contacts are useful for backup communication, ensuring no message is missed if the primary contact is unavailable.

Steps to List a Primary Contact

Follow these steps to designate a primary point of contact for your organization:

1. Identify the Right Person: Choose the person who will manage communications with Double the Donation.

2. Enter Contact Information: Fill in the contact person's details in the designated fields on the signup form.

3. Review and Submit: Double-check the information for accuracy before submitting the form.