How can I log into my organization's Double the Donation account?

This article provides the steps for logging into your Double the Donation Matching account.

Logging Into Your Double the Donation Account

To log into your Double the Donation account, follow these steps:

1. Go to the Login Page
   Navigate to the Double the Donation Matching login page by going to https://doublethedonation.com/members/login.

2. Enter Your Credentials
   On the login screen, enter your username and password associated with your organization's Double the Donation account.

Troubleshooting Login Issues

If you’re having trouble logging in, consider the following steps:

1. Forgotten Password:

• If you’ve forgotten your password, click on the "Forgot Password?" link on the login page and follow the instructions to reset it.

2. Account Locked:

• After 10 failed login attempts, your account will be locked for 24 hours. Try again after the lockout period.

3. Incorrect Credentials:

• Ensure you are using the correct username and password combination. If unsure, contact your account administrator or reach out to support@doublethedonation.com for assistance.