This article shares that your username for logging into Double the Donation is the primary email address that was used when your organization created your Double the Donation account.
Where to log in
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Go to the Double the Donation login page: https://doublethedonation.com/members/login.
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Enter the primary email address (your username) and your password.
Reset your password (if you can’t log in)
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Open the login page.
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Use the password reset option on that screen.
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Enter the primary email address used when your organization created its account.
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Follow the emailed instructions to set a new password.
FAQs
Q: What exactly is my username?
A: Your username is the primary email address used when your organization first created its Double the Donation account.
Q: I reset my password—what email should I use?
A: Use the same primary email address that served as your username at account creation. The reset flow on the login page is designed for that address.
Please note: Double the Donation provides matching gift tools directly to nonprofits to help nonprofits raise more money from employee matching gift programs. If you're an employee or retiree who works for a company with a matching gift program, you do not log into Double the Donation's matching module. You need to log in to your employer's matching gift website.
If you're a nonprofit that does not subscribe to Double the Donation's matching module and is trying to verify a matching gift, you'll need to reach out directly to the company.