Understanding User Roles

This article defines the permissions of each of the user roles available in 360MatchPro: View Only, Edit and Administrator.

User Role

User Roles and Functionality

User Role

When an account is created for your organization, it will include one primary user in the account. We recommend adding 3 or more users to the account to ensure your team members are aware of 360MatchPro. Often, multiple roles from your organization will need access to your 360MatchPro, especially when getting set up. These different roles include marketing, fundraising, technical, development, etc.

 

Within your 360MatchPro, you can add users to your account and assign a particular role to that user. There are three user roles within 360MatchPro: 

  1. Administrator
  2. Edit
  3. View Only

User Roles and Functionality

  View Only Edit Administrator
View Dashboard
View Settings Overview
Sort and Filter donation records 
View Campaign, Insights, and Donors'
Interactions with Emails 
View a Summary of Statistics
View Email Statistics 
Portal Logins
Access to Marketing Resources
Edit Manual Email Templates   
Send Manual Emails in the Donation Records  
Copy, Export, or Delete Donation Records  
View Blocklist  
Add Donors' Emails to the Blocklist  
Remove Donors' Emails to the Blocklist  
View API Keys    
View Integration Guides    
Data Import: Import CSV Files of Donation Records to Send Automated Emails    
Access to Plugin Embed Code for a Dedicated Matching Gift Page    
Configure Emails so Email Sending Comes from the Organization's Email Domain    
Put Email Restrictions on the Number of Emails Sent During a period for all Donors, Recurring Donors, Upper/Lower Donation Amounts    
Enable/Disable Automated Emails    
Edit Automated Email Templates    
Send Emails to all Donation Records    
Change the Logo and Header Image    
Change any Colors with Emails    
Redirect Donors to Thank You Pages within Automated Emails     
Exclude Companies from your Organization's Matching Gift Database    
Integrate 360MatchPro with some platforms within the Account    
View the User Management Tab, Add New Users on the Account, or Change the Role of a User on the Account.    
Reset Passwords    
View the Type of Plan in Billing    
Add a New Card on File