Can 360MatchPro integrate with Almabase and Blackbaud RE NXT CRM?

This article walks through how Double the Donation can integrate with both Almabase and Blackbaud RE NXT CRM to ensure complete matching gift coverage.

DTDAlmabaseRENXT - Integration Graphic

Overview

How it Works

Features

Getting Started

Almabase - RE NXT - 360MatchPro FAQs

 

360MatchPro is the industry-leading matching gifts automation solution for nonprofits and educational institutions to identify more matching gift revenue opportunities and drive more matches to completion. You’ll need a 360MatchPro account to activate the matching gift functionality within your partner platform. Not a 360MatchPro client? Schedule a demo at https://360matchpro.com/demo-request/.

Overview

360MatchPro has the capability to integrate with many platforms, including Almabase and RE NXT. Using 360MatchPro, Almabase, and RE NXT, your organization can maximize matching gift revenue and ensure no matching gift opportunities fall through the cracks. These seamless integrations are used by many fundraisers to double their donations with the help of 360MatchPro's automation.

 

How it Works

The Almabase and Blackbaud RE NXT integrations allow you to seamlessly identify match-eligible donors from your Almabase donation forms and automatically pass all offline gifts from your RE NXT CRM into 360MatchPro. Then, 360MatchPro's automation gets to work, providing the right matching gift next steps to donors to help them drive their matching gift requests to completion.

360MatchPro Exclusion Rules

When integrating a donation form and CRM (like Almabase and RE NXT) to 360MatchPro, you should ensure that you review our "Managing Multiple Integrations" article, and that you have our default exclusion rules setup to stop duplicate donation records from flowing in to 360MatchPro. This exclusion rule prevents donation records that contain the same email address and donation amount within your desired period of days from being imported into 360MatchPro:

 

Duplicate donation settings screenshotEnable the duplicate donations exclusion rule to prevent duplicate donations from flowing into 360MatchPro.

In addition to our standard exclusion rules, you can also set custom exclusion rules within 360MatchPro. This dynamic feature allows you to prevent your desired exclusions from being imported into 360MatchPro.

If you are using multiple integrations, such as a CRM and a donation form, each platform that records donation data might send slightly different amounts to 360MatchPro. For example, one system might include a processing fee in the total donation amount, while the other system removes all fees and just stores the donation portion of the charge as the total amount. In these cases, we highly recommend using the additional filter to exclude records with the same email address and donation amounts within 20% of each other. The 20% buffer is calculated to catch most of these discrepancies based on industry averages for processing fees, platform fees, transaction fees, etc.

 

Custom exclusion rule screenshotCreate custom exclusion rules to exclude records within 20% donation amounts of each other.

Blackbaud RE NXT: Custom Filters

Upon activating the Blackbaud RE NXT integration, you can also utilize the "Custom Filters" step to ensure your desired data flows from your CRM into 360MatchPro:

 

 Utilize custom filters to ensure you capture the correct information within your 360MatchPro account.

From this setting, you may select your desired object and choose values to include in your 360MatchPro dataflow. Many organizations utilize this feature to ensure that the gifts that will not be captured by their Almabase donation forms are indeed captured through their CRM Integration.

For example, if you want to ensure you import all CRM donations with the transaction source of offline gift, you could configure that in this step.

Once your exclusion rules are setup, you can integrate your fundraising tools so that data may begin flowing into your 360MatchPro account. Your online donation form donations will flow from Almabase, and your other offline transactions will flow from RE NXT. Navigate to the "Getting Started" section of this article to see your platform-specific integration guides.

 

See how the data flows across platforms below:

DTD_Almabase_RENXT - Data flow chart

Using this data, 360MatchPro can automate matching gift messaging and help to drive matching gift requests to completion.


Features

Using these three platforms together, your organization can identify match-eligible donors and alumni. Then, present them with tailored matching gift information whether the gift was online through your Almabase donation form or recorded in your RE NXT CRM.

 

360MatchPro integrates seamlessly with both Almabase and RE NXT. You can get started with each integration in a matter of minutes and rest assured that 360MatchPro will tag and track and match-eligible donors to submit their matching gift requests, no matter what platform the donation record came from.

 

These integrations are equipped with settings to avoid duplicate tracking and outreach, meaning your donors will not receive multiple matching gift messages even if you are tracking transaction information from both your donation forms and CRM.

Getting Started

To get started, review the steps in the "Managing Multiple Integrations" guide to set up your exclusion rules and ensure your account doesn't product duplicate records. Then, follow the step-by-step integration guides to connect your 360MatchPro account to your Almabase and RE NXT accounts.

1.Managing Multiple Integrations

2. RE NXT Integration Guide

3. Almabase Integration Guide

Almabase - RE NXT - 360MatchPro FAQs

Q: I don’t have a 360MatchPro account. How do I get one?

A: Visit https://360matchpro.com/demo-request/ to request a demo! Make sure you mention that you use Almabase and RE NXT in your demo request form.

 

Q: I'm an existing 360MatchPro client. Where do I find my credentials?

A: Login to your 360MatchPro portal at https://doublethedonation.com/members/login/ Navigate to "Settings" and then "API Keys". If you do not see your API keys available, you might not have the account tier necessary for this functionality.  To get started with a different account tier, visit  https://360matchpro.com/demo-request/.
 
Q: Why should I integrate both Almabase and RE NXT with my 360MatchPro account?
A:  Integrating all of your available fundraising platforms with 360MatchPro ensures no matching gift record falls through the cracks. By utilizing multiple integrations, your organization can ensure matching gift outreach is conducted for every relevant donation along with actionable insights recorded for each of your match-eligible supporters.
 
Q: How does 360MatchPro integrate with Almabase and RE NXT?
A: The Almabase and RE NXT integrations allow you to seamlessly add 360MatchPro’s matching gift search functionality to your donation forms and automatically pass all donations records from your CRM into 360MatchPro. Then 360MatchPro’s matching gift marketing automation goes to work providing the right matching gift forms, guidelines, instructions, and next steps to your donors to help you drive revenue.

Q: Will matching gift information flow back into either of these platforms?
A: At this time, matching gift information can flow back into RE NXT. 
360MatchPro will send Company Match information back to RE NXT in two places: The Organization constituent record (Company record) and the Gift Record. 
Organization constituent record (Company record): The DTD plugin appears within an add-in tile in your organization constituent records. The Double the Donation search tool pulls the user-inputted freeform text from the “Org Name” field. The plugin presents standardized company name choices from the DTD database. You must select the right company name to view the matching gift policy details. 
 
Q: How do you avoid duplicate records from flowing in from both Almabase and RE NXT?
A: Almabase, RE NXT and 360MatchPro are designed to work together - so you can easily prevent duplicates with a couple of clicks. By setting a limit for duplicate donations within your 360MatchPro settings, you can ensure clean data within your 360MatchPro account.

Q: What types of gifts flow from RE NXT CRM into 360MatchPro?
A: The Blackbaud integration processes gift types that are categorized as "Donation", "Recurring Gift Payment", and "Pledge Payment" under the Raiser's Edge NXT section on this page.