Double the Donation Matching Enterprise Functionality
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      3. Double the Donation Matching Enterprise Functionality

      Parent/Child Accounts

      This article explains how parent/child functionality works and which organizations may be a good fit for this functionality. This feature is currently only available on the Double the Donation Matching Enterprise Plan.

      Use cases for parent/child accounts

      Parent/child account functionality

      User management

      Parent account functionality

      Child account functionality

      Training Video: Parent/Child Accounts

       

      This feature is currently only available for nonprofits using Double the Donation Matching Enterprise. Click here to learn more.

      Use cases for parent/child accounts

      Some large organizations may find parent/child account functionality useful for organizational, security, or reporting purposes.

       

      Parent/child accounts may be best suited for:

      1. Multi-chapter organizations with independently operated chapters

      2. Large national organizations with many regional offices

       

      Parent/child accounts are not intended to address the following situations:

      1. Organizations running multiple fundraising campaigns. The matching module allows your organization to import gifts from as many different campaigns as needed. These campaigns are organized in the Donations tab. Read more about the Donations tab and the Campaign field here.

      2. Organizations using multiple fundraising platforms wish to integrate with the matching module. One Double the Donation account can support multiple integrations. Learn more about managing multiple integrations here.

      Parent/child account functionality

      User management

      Users can be added to either the parent account or any individual child account. If a user is added to a parent account, they will have access to the parent account and all subaccounts. If a user is only authorized to see a specific subaccount, switch to that subaccount first and then create the user.

      Parent account functionality

      Parent account users can:

      1. View summary statistics from all child accounts.

      2. View a combined Donations table of all donations from all child accounts.

      3. Navigate to any individual child account and make changes using the "Switch Account" dropdown in the top right corner of the parent account:

      1. Create automated email templates that will be used as the default email template for all subaccounts upon creation.

      2. Configure email settings (including CNAMEs) that will be used as the default for all subaccounts upon creation.

      3. Log in to any child account.

      4. Manage subaccounts, including creating and deleting.

       

      Parent account users cannot:

      1. Send emails to donors.

      2. Configure integrations.

      Child account functionality

      Child account users can:

      1. Only view donations, statistics, and settings for that one Double the Donation child account.

      2. Make changes to the default email template set by the parent account.

      3. Make changes to the default email settings set by the parent account.

       

      Child account users cannot:

      1. View donations, statistics, or settings for any other child account or the parent account.

      Training Video: Parent/Child Accounts