What should I do if our organization's credit card is declined or there is an error while signing up?

This article provides the next steps to take if your organization's credit card is declined or is generating an error.

First off, we apologize if you experience any problems while trying to get set up with Double the Donation's service.

If your credit card is declined or rejected for any reason or you're encountering an error while trying to register for Double the Donation's service please use our contact form or email us at support@doublethedonation.com.

Please include a phone number where we can reach you at. We'll look into any declined/rejected/error messages and someone from our team will either email or call you to help you get up and running.