Understanding Individual records

This article explains the data that we capture for each donation record and how you can view and edit this information on the donations table.

Training Video: Reading Donation Records

 

Each donation record includes the following information: 

  1. Donation date

  2. First and last name of the donor

  3. Donation amount

  4. Donor’s email address

  5. Phone number (if applicable)

  6. Company name (if applicable)

  7. Donor Status

  8. Campaign name

  9. Donation identifier number 

  10. Source of the donation

  11. Corporate giving platform (if applicable)

 

 

Donations will flow into the matching module in real-time from one of three sources:

  1. Donation platform or peer-to-peer platform

  2. CRM integration

  3. Data Import 

 

The date of a donation record shows you the event timeline which includes:

  1. Date/time the donation record entered into the matching module

  2. The source of where the Donation record came from (donation form, CRM, or CSV import)

  3. The status of the donation record

 

 

Things that can be changed on an individual donation record:

  1. Company name (To learn more about how to change a company name, view this article)

  2. Status of donation record  (To learn more about how to change the status of a donation record, view this article

  3. Donor first name

  4. Donor last name

  5. Campaign

 

Things that cannot be changed on an individual donation record:

  1. Donation date

  2. Email address

  3. Donation amount

  4. Identifier

  5. Source

  6. Corporate giving platform

Training Video: Reading Donation Records