Donor Event Feed

This article provides an explanation of the Donor Event Feed that appears on the Dashboard of your Double the Donation Matching.

The Donor Event Feed feed shows recent matching gift-related actions your donors have taken. You'll be able to see the donation record associated with the donor name, the activity that happened which includes a change in the donor's status, and the date/time the activity occurred. 

 

 

See below to learn what action means:  

Action Explanation
Donor clicked the matching gift form button via email. Donor selected their employer's matching gift forms in the automated email they received.
Donor clicked the matching gift form button on the search tool. Donor selected their employer's matching gift forms in the plugin search tool.
Donor submitted matching gift request. Donor selected Step 2 in the automated emails to report that they submitted their matching gift request.
Donor selected company name on the donation form. Donor searched and selected their employer on the streamlined search tool on your donation form.
Donor selected company name on your matching gift page. Donor searched and selected their employer in the plugin search tool.

 

You can find more information about each individual donor by navigating to the Donations tab and searching for that specific donor.