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How do I change the primary point of contact for our organization's Double the Donation subscription?
If you created a Double the Donation account and you would like to switch the primary point point of contact, please submit a support ticket with as much of the following information as possible:
Your email address that you used when you created your organization's Double the Donation account.
The name, phone number, and email address of the new primary point of contact that you'd like to have listed on your Double the Donation account.
Please submit the above information at the time you submit your support request as we'll need this information to transfer the account ownership over to a new individual at your nonprofit.
Updated: 09 Dec 2017 06:54 PM
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The person who created our Double the Donation account is no longer with our nonprofit. How do I access our account?
How can I reset my organization's Double the Donation password?
What is the username that I use to log into my account?
How does upgrading my subscription from the Basic Plan to the Premium Plan impact my nonprofit's billing and costs?
Who should we list as the primary point of contact on the signup form?
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