What sort of notification does a nonprofit receive when a matching gift is submitted?

What sort of notification does a nonprofit receive when a matching gift is submitted?

It's important to remember that each company establishes its own matching gift process. But in general there are two different paths for donors that most companies follow:

  1. A donor submits their matching gift request electronically
  2. A donor fills out their matching gift request using a paper form


Notification from matching gifts submitted electronically:
When an individual submits their matching gifts electronically using an online submission form (which Double the Donation often links to), the matching gift will be entered into the company's standard matching gift submission process.

In most cases the company will notify the nonprofit that an individual requested a matching gift and then ask the nonprofit to verify that the individual did in fact make a donation to the organization. This notification is done either through a paper letter to the organization or by email if the nonprofit has already created an account with the company.


Notification from matching gifts submitted using a paper form:
When an individual fills out a paper matching gift form, the standard process is for the individual to mail that paper form to the nonprofit. The nonprofit will then verify that the individual did in fact make a donation to the organization, sign the matching gift form, and then mail the matching gift form to the corporation for processing.


So yes, typically you do receive a notification but it's part of the standard company process which Double the Donation doesn't change and is not involved in.

    • Related Articles

    • What is Matching Gift Auto-submission?

      Matching Gift Auto-submission allows your donors to complete and send in their matching gift requests to their employers directly from the confirmation page widget on your donation confirmation screens. Double the Donation has partnered with several ...
    • How do matching gifts get submitted and verified by donors, nonprofits, and companies?

      The matching gift submission process is easy for donors, nonprofits, and companies but it does involve a few steps: #1: The donor submits a matching gift request At Double the Donation, we build and maintain a database of companies that match ...
    • What do the different donor statuses mean?

      Initial Donation Record Statuses: The following three statuses are initially determined when donor information flows into your 360MatchPro account.  Waiting for Donor: Donors identified as working for a company with a matching gift program will ...
    • Do you have a general FAQ we can use on our dedicated matching gift page?

      If you embed our matching gift plugin on your own website you may want to include a FAQ section beneath the plugin. Here are a few sample questions and answers that you're welcome to use. Feel free to modify them. Common Questions: What are employee ...
    • Managing Matching Gift Programs Unique to Your Organization

      This feature is currently only available for nonprofits using 360MatchPro Enterprise. Click here to learn more. In some cases, a company will decide to launch a matching gift program specifically for a particular nonprofit organization. This special ...