What is Matching Gift Auto-Submission?

This article explains how matching gift auto-submission simplifies the matching gift process for both donors and organizations.

How does Auto-submission work?

During the donation process

In the matching module automated outreach

In the Double the Donation Matching portal

How do I set up Auto-submission?

Matching Gift Auto-submission - Double the Donation FAQ

Training Video: Matching Gift Auto-Submission

How Does Auto-Submission Work?

During the Donation Process

When a donor makes a contribution using an online donation form integrated with Double the Donation Matching, the confirmation page will feature a plugin allowing donors to submit a matching gift request immediately.

Donor Action: Donors can input their corporate email or other required information and submit their matching gift request directly, avoiding the need for redirection to an external site.
Confirmation: After completing the process, donors receive an automatically generated confirmation email.

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Donors who complete the auto-submission process will receive a simple, automatically generated confirmation email.

In the Matching Module Automated Outreach

Donors who contribute through other methods (e.g., CRM integration, CSV import) can still access auto-submission.

The Double the Donation matching gift plugin on your dedicated matching gift page (or temporary autogenerated plugin page) will recognize that the donation is eligible for auto-submission when directed from an email and show them the auto-submission flow illustrated above. This also applies to donors who identified their company on a donation form but did not interact with the matching gift plugin on the confirmation page during the donation process.

Email Triggered: Donors will receive an email with a link to the auto-submission flow, even if they did not interact with the matching gift plugin during the donation process.

In the Double the Donation Matching Portal

Once the donor submits their request, the Double the Donation Matching portal tracks the status of the matching gift. The portal will automatically update when the request is approved by the company.

The statuses reported back by the corporate matching gift vendor platform could differ slightly per platform. The table below outlines the most common statuses:

Matching Gift Request Statuses

Flag in the Matching Portal	Associated Status	Meaning
Auto-submission received	Match Initiated	Corporate platform has received the request.
Auto-submission pending approval	Match Initiated	The request is in the approval queue.
Auto-submission approved	Pending Payment	The request is approved and waiting for disbursement.
Auto-submission rejected	Closed	The request has been rejected.
Funds pending disbursement	Pending Payment	Funds have been approved and are awaiting disbursement.
Funds disbursed	Pending Payment	Matching funds have been sent to the nonprofit.

How do I set up Auto-submission?

Initial Setup: Once your Double the Donation Matching is active, auto-submission will be automatically enabled for eligible donations.
Organization Profile: Ensure your Organization Profile is complete with all necessary information for the matching gift submission process.

Matching Gift Auto-submission - Double the Donation FAQ

Q: How do I get Double the Donation Matching?

A: Visit https://doublethedonation.com/get-a-demo/ to request a demo!

Q: Will all donors see the option for auto-submission?

A: The option appears for donors whose companies use compatible matching gift management platforms. For others, the plugin will show a direct link to the standard matching gift process.

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Q: Will the auto-submission option appear on my dedicated matching gift page?

A: No, auto-submission is only available on the confirmation page after a donation. If the plugin doesn't detect a donation, standard matching gift links will be displayed.

Q: How do I remove auto-submission from my Double the Donation tools?

A: To disable auto-submission, go to your Organization Profile in the matching module and toggle the Auto-submission switch to OFF.