How do we receive technical support?

How do we receive technical support?

Our service is designed to be easily set up without assistance from Double the Donation's team.


Premium Plan - Embedded Plugin Technical Support:
The entire setup process for getting our plugin embedded on your organization's website and creating a hosted matching gift page is designed to be self-service. To embed our plugin on your website, please share the standard embed code as well as the alternate iframe option with your webmaster.


If you run into any technical problems please have your webmaster (or whoever is responsible for adding our plugin to your website) and/or team member creating hosted matching gift page email us at support@doublethedonation.com.