This article walks through Double the Donation's integration with Arreva.
Arreva - Double the Donation FAQs
Step-by-Step: Integrate Double the Donation Matching into Arreva Online Fundraising or Arreva ExceedFurther
Double the Donation is the industry-leading matching gifts automation solution for nonprofits and educational institutions to identify more matching gift revenue opportunities and drive more matches to completion. You’ll need a Double the Donation account to activate the matching gift functionality within this partner platform. Not a Double the Donation client? Schedule a demo at https://doublethedonation.com/demo-request/.
Note: The Double the Donation Matching integration can be activated with an Arreva Online Fundraising or Arreva ExceedFurther account, not an Arreva Exceed Beyond donor relationship management account.
Note: Double the Donation Matching integrates with both Arreva Standard Donate Now Forms & Simple Donate Forms. The activation process for both donation form integrations is the same.
Step #1: Login through your Arreva Online Fundraising or Arreva ExceedFurther admin portal.
Step #2: Navigate to your gateways. Enter your matching module Public and Private API Keys and choose "Yes" from the "Active" dropdown.
Not sure how to find your API keys? Check out this article.
Note: Make sure you do not copy and paste any spaces before or after your 14-digit API keys - the activation will be unsuccessful if any additional characters are entered.
Step #3: Navigate to your online donation form, and select "Settings" to edit the form.
Step #4: Scroll down to the matching gifts form element. Ensure the section is "Shown" and not "Hidden." Please also ensure that the field is "Mandatory" so that donation records flow over to Double the Donation Matching.
Enlarge the image below for recommended settings.
Step #5: Save your donation form settings and ensure that the element of the matching gift appears on your live form and confirmation screen.
Arreva - Double the Donation FAQs
Q: I am only seeing donation records flow into Double the Donation Matching if the donor entered their company in the search field. How can I fix this?
A: To send all donation records to Double the Donation Matching, make sure to mark your matching gift field as "mandatory" within the Arreva form builder. Even if that field is set as mandatory, donors can still choose not to enter employment information and skip over the field entirely.
Q: I don't have a Double the Donation Matching account. Where can I get one?
A: Visit https://doublethedonation.com/demo-request/ to request a demo! Make sure you mention that you use Arreva Online Fundraising or Arreva ExceedFurther in your demo request form.
Q: Where can I learn more about the Double the Donation Matching and Arreva integration?
A: Navigate to our partner landing page to learn how Double the Donation Matching and Arreva can increase your matching gift revenue!