Once your 360MatchPro account is set up and donations are flowing in, auto-submission will automatically be enabled for applicable donations. Just make sure you have completely filled out your Organization Profile to ensure all the information needed for a matching gift submission is available.
Q: I don’t have a 360MatchPro account. How do I get one?
Q: Will all donors see the option for auto-submission?
A: Auto-submission options will appear for companies whose matching gift management platforms integrate with 360MatchPro. For companies without integrated vendor management platforms, the matching gift plugin will appear with a direct link to the matching gift submission process, just like normal, like so:
Q: Does my nonprofit need to sign up with Selflessly to receive the matching gift?
A: No, your organization will receive the matching gift regardless of if they are signed up with Selflessly.
Q: Will the auto-submission option appear on my dedicated matching gift page?
A: No. Donors will only see the option to auto-submit a matching gift on the confirmation page of a donation form. If the matching gift plugin does not detect that a donation has been made -- for example, on your dedicated matching gift page -- donors will see the same matching gift program information and links as always.
Q: How do I remove auto-submission from my 360MatchPro tools?
A: To remove auto-submission functionality for your donors, go to your organization profile in your 360MatchPro account and toggle the Auto-submission switch to OFF.
Q: I have questions about how my matches are appearing in Selflessly. How can I get help?