Does Double the Donation integrate with DonorDrive?

Does Double the Donation integrate with DonorDrive?

360MatchPro is the industry-leading matching gifts automation solution for nonprofits and educational institutions to identify more matching gift revenue opportunities and drive more matches to completion. You’ll need a 360MatchPro account to activate the matching gift functionality within this partner platform. Not a 360MatchPro client? Schedule a demo at https://360matchpro.com/demo-request/.

Step-by-Step: Integrate Double the Donation's 360MatchPro into DonorDrive

Step #1: Your Double the Donation client success representative will contact the DonorDrive team on your behalf during your onboarding experience to enable the integration within your DonorDrive instance. You may also request this activation after onboarding directly from the Double the Donation support team by contacting support@doublethedonation.com

Step #2: Navigate to the "Integrations" tab and select "Browse". Use the Browse Partner Directory to search for "DonorDrive". Select "Activate Integration". 

Step #3: Enter the following information from your DonorDrive account into the corresponding fields:
  • DonorDrive Email Address
  • DonorDrive Password
  • DonorDrive Instance
Note: If you do not know how to find your DonorDrive Instance, check the FAQ below.


Step #4: Click "Validate Credentials." Look for the response message from 360MatchPro.
  • If the message says "Success," move on to the next step.
  • If the message says "Invalid," ensure that you have entered the exact credentials from your DonorDrive profile.
Step #5: Once you have successfully validated your credentials, click the "Integrate" button.



Step #6:  To ensure donation records flow from DonorDrive to 360MatchPro, the Double the Donation user group needs to have full access to your specific campaigns and events. You can either:

Update the Double the Donation's User Group in DonorDrive:
  1. Login to the DonorDrive admin
  2. Select the Control Panel
  3. Under General Settings, select User Management
  4. Under the Users tab, search for Double the Donation API User
  5. Select the user > Edit
  6. Select the checkbox for the group Administrators
  7. Save Changes
Or, give the Double the Donation User Group access to specific events and campaigns:
  1. Login to the DonorDrive admin
  2. Select Events & Campaigns
  3. Select an event > Permissions
  4. Select the Access checkbox for Double the Donation
  5. Save Changes
  6. Repeat for all necessary events and campaigns
Congratulations! 360MatchPro functionality will now be live on your DonorDrive donation forms.

DonorDrive - Double the Donation FAQs

Q: I don’t have a 360MatchPro account. How do I get one?
A: Visit https://360matchpro.com/demo-request/ to request a demo! Make sure you mention that you use DonorDrive in your demo request form.

Q: Where can I find my instance name?
A: You can find the instance name in the URL when you log into the DonorDrive portal. For example, your URL may appear as follows:



https://support. catrescueclub.org/admin/index.cfm?fuseaction=users.home


The instance name in the previous URL is catrescueclub.

Note: If your URL has a different format and/or the DonorDrive instance cannot be extracted from the URL, please reach out to DonorDrive support ( support@donordrive.com).

Q: Which DonorDrive donation forms can I integrate with 360MatchPro?
A: As of the initial release, 360MatchPro is only available for DonorDrive Standard Donation forms. Contact the DonorDrive and Double the Donation teams to check in on plans to expand functionality to Express Donate forms.

To ensure that your 360MatchPro integration will appear on your donation forms, ensure that you have selected "No" for the "Enable Express Donate?" configuration setting for all of your donation forms in Form Settings.



Q: Where else can I embed Double the Donation's plugin?
A: We recommend you create a dedicated matching gift page on your website to place matching gift information in the path of every website visitor, not just those already on your donation form. On this page, you can explain what matching gift programs are and provide donors with a chance to look up their employer’s program forms, guidelines, and instructions. Your dedicated matching gift page will become a useful resource to include in emails, newsletters, and direct messages.

To install Double the Donation’s matching gift search tool anywhere on your website, simply copy and paste the Embed Code from your 360MatchPro account onto the desired page. Take a look at an example from the Cat Rescue Club:


Q: Can I add a matching gift page on one of my DonorDrive content pages in addition to my own website? 
A: Yes! It is recommended that you create a matching gift page on your own website, but you can also add the matching gift plugin to your DonorDrive pages. Simply edit the content of the desired DonorDrive page, then copy your Embed Code into the editor. 

Q: Where can I learn more about the 360MatchPro and DonorDrive integration?
A: Navigate to our partner landing page to learn how 360MatchPro and DonorDrive can increase your matching gift revenue!

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