Setting Up Double the Donation Matching in DonorConnect by Wilson-Bennett Technology
Wilson-Bennett Technology - Double the Donation FAQs
Double the Donation is the industry-leading matching gifts automation solution for nonprofits and educational institutions to identify more matching gift revenue opportunities and drive more matches to completion. You’ll need a Double the Donation account to activate the matching gift functionality within this partner platform. Not a Double the Donation client? Schedule a demo at https://doublethedonation.com/demo-request/.
Step 1 — Contact Your Wilson-Bennett Technology Account Executive
Ask your Wilson-Bennett Technology account executive to activate Double the Donation Matching for your DonorConnect platform and call scripts.
Step-by-Step: The Integrated Double the Donation Matching and Wilson-Bennett Technology Donor Experience
Step 1 — Agent Initiates the Call
An agent (student caller, ambassador, etc.) contacts an alumnus or donor and guides them through the donation process.
Step 2 — Employer Search During the Call
The agent asks for the donor’s company name and enters it into the Double the Donation autocomplete search embedded in the DonorConnect script.
Step 3 — Real-Time Match Details
If a matching gift program exists, company-specific details appear instantly for the agent to relay—prompting the donor to watch for a follow-up email with submission instructions.
Wilson-Bennett Technology - Double the Donation FAQs
Q: I don’t have a Double the Donation account. How do I get one?
A: Visit the Double the Donation demo request page to schedule a demo. Mention that you use DonorConnect by Wilson-Bennett Technology in your demo request form.
Q: How can I edit the automated matching gift templates to include language about pledges?
A: In Double the Donation Matching, go to Automated Outreach, select the relevant email stream, and customize the content to your pledge workflows. For sample templates tailored to pledges or other contribution scenarios, contact support@doublethedonation.com.
Q: Where can I embed Double the Donation's matching gift search plugin?
A: We recommend creating a dedicated matching gift page on your website. This page will help all website visitors, not just those on your donation form, understand matching gift programs and easily find their company’s matching gift guidelines and forms.
To embed the matching gift search tool, locate your embed code from your matching module. Full instructions are available here.
Q: Where can I learn more about the Double the Donation Matching and Wilson-Bennett Technology integration?
A: Navigate to our partner landing page to learn how Double the Donation Matching and Wilson-Bennett Technology can increase your matching gift revenue!