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How do I download fund disbursement reports from Bonterra Giving & Matching (Cybergrants)?

This article guides you through how to export a disbursement report from Cybergrants and import it into Double the Donation’s Gift Administration. When you upload a report file from Corporate Social Responsibility (CSR) platforms, the contents of that file will populate the Double the Donation Unified Gift Log, organize records and their data points, and initialize the matching gift reconciliation process.

Exporting disbursement reports from Cybergrants Portal

Log into your Cybergrants Portal to download relevant reports. This may be labeled “FrontDoor”, “Nonprofit Hub”, “Cybergrants”, or “Bonterra Giving & Matching”. For detailed steps, see below:

  1. Log in to https://connect.bonterra.network/
  2. Navigate to “FrontDoor”



    Your next steps will vary depending on whether your account is an administrator with access to the Payments tab.

  3. If you have access to the “Payments” tab:
    1. Navigate to the “Payments” tab.
    2. Click the date range button in the top-right corner to set your desired timeframe.
    3. Download the CSV files you want to import.

  4. If you do not have access to the “Payments” tab:
    1. Navigate to the “Company Portals” tab.
    2. Scroll through the list and select a specific company to open its page.
    3. Locate and click Download CSV.

Note: Cybergrants allows its corporate partners to create and customize individual reports. Because of this, retrieving reports from Cybergrants may require visiting multiple company-specific reporting sub-portals.

For more information about how to navigate your Cybergrants account, please reference the Bonterra Help Center.

 

Importing a Cybergrants report into Double the Donation

  1. Log into your Double the Donation account at https://doublethedonation.com/members/.

  2. In the left hand menu, navigate to “Import CSR Reports” under the Gift Administration section. Select “Import CSR Report”.

  3. Select the “CyberGrants” tab, drag and drop your file into the upload area, and click “Next: Map Fields.”

  4. The CyberGrants preset automatically maps the standard fields in your report to their corresponding fields within Double the Donation. If you need to customize this setup, you can easily choose to re-map fields as needed.

  5. The system will identify and group the individual transactions from your CyberGrants report into Standardized Gift Types (learn more about gift type mapping). Recognized values are mapped automatically, but you are free to edit these selections or manually map any unrecognized values.

  6. You will be presented with a preview of the first ten rows of your data. Ensure everything appears as expected before moving to the next step. Complete the import process.

  7. Once the CyberGrants import is complete, you will see a summary of your results, including total volume and a gift type breakdown. The system will then begin identifying existing donation records to pair with your Matching Gifts. This pairing process takes time, so please check back later.

    View this article for step-by-step instructions on how to reconcile records.

  8. All imported files and data—including Benevity, CyberGrants, YourCause, and custom files—will appear in the Unified Gift Log. From there, you can sort, filter, search, and approve reconciliations for relevant records.