Does Double the Donation integrate with Fundraise Up?

This article walks through Double the Donation's integration with Fundraise Up.

Step-by-Step: Integrate Double the Donation Matching into Fundraise Up

Fundraise Up and Double the Donation Matching - Settings Options

Fundraise Up - Double the Donation FAQs

Double the Donation is the industry-leading matching gifts automation solution for nonprofits and educational institutions to identify more matching gift revenue opportunities and drive more matches to completion. You’ll need a Double the Donation account to activate the matching gift functionality within this partner platform. Not a Double the Donation client? Schedule a demo at https://doublethedonation.com/demo-request/.

Watch a video of this integration guide here (note: this video is an abbreviated guide).

Follow the step-by-step guide to integrate Double the Donation Matching into your Fundraise Up donation forms.

Step-by-Step: Integrate Double the Donation Matching into Fundraise Up

Step #1: Navigate to "Settings," then "Integrations".

Step #2: Select "Add integration" and then search and select "Double the Donation Matching"

Step #3: Select "Connect" to connect an existing account.

Step #4: Enter your public and private API keys and select "Connect".

Not sure how to find your API keys? Check out this article.

Step #5: Scroll to the bottom of the page and select "Enable Automatic Sync" to complete the integration process! Keep reading to learn more about the specific settings options for your organization.

Fundraise Up and Double the Donation Matching- Settings Options

You can choose which donations to send to Double the Donation. Navigate to your Double the Donation Matching integration settings to see the different options:

Then, you can select which donations to send to Double the Donation.

Send all donations - This will send 100% of your donations to Double the Donation, regardless of whether Corporate Matching is enabled on your campaigns, and every donor will receive an email from Double the Donation asking if they want to have their gift matched by their employer. This could result in questions from donors since they aren't expecting this email.
Send all donations where Corporate Matching is enabled on the campaign form - If Corporate Matching is enabled on the campaign, 100% of the campaign's donors will be sent to Double the Donation, regardless if they enter an employer or not during checkout. If you choose this option, make sure you enable company matching on the forms you wish to use. Not sure how to do that? Keep reading to find out.
Send only donations where donor enters employer name - Only donors who enter an employer on campaigns with Corporate Matching enabled will be sent to Double the Donation.

For those using subaccounts, there'll be an additional checkbox when the parent account is connected to control whether subaccount data also syncs.

If you choose the option to send all donations where Corporate Matching is enabled on the campaign form, then you will need to enable corporate matching on the campaign forms you wish to use. Simply navigate to that form's "checkout" settings and select the option that says: "Enable company matching".

You're all set! You've enabled the integration and choose which settings you would like to use for your campaigns.

Fundraise Up - Double the Donation FAQs

Q: I don’t have a Double the Donation Matching account. How do I get one?

A: Visit https://doublethedonation.com/demo-request/ to request a demo! Make sure you mention that you use Fundraise Up in your demo request form.

You can also create an account within Fundraise Up by selecting "Create new account" instead of "Connect" in the steps above. The information you enter on this screen will be your Double the Donation Matching login credentials, so ensure you save this information to access your new matching module.

Q: Where do I find my Double the Donation Matching API credentials?

A: Login to your matching module at https://doublethedonation.com/members/login/. Navigate to "Settings" and then "API Keys."

Q: Not all of my donations are appearing in Double the Donation Matching— just the ones with company names. What's wrong?

A: If you created a Double the Donation Matching account through Fundraise Up before June 11, 2020, you will need to navigate to your matching module integration settings within Fundraise Up and uncheck the "Send only donations where donor entered employer name" checkbox. This is the recommended setting for all Double the Donation Matching-Fundraise Up users but was not the default until June 11, 2020.

Q: Does Double the Donation Matching work with Fundraise Up Campaign Pages?

A: Yes! Double the Donation Matching integrates with both embedded and campaign-style donation forms.

Q: Where can I embed Double the Donation's matching gift search plugin?

A: We recommend that you incorporate Double the Donation's matching gift search tool across your broader fundraising. To install the search tool anywhere on your website, simply copy and paste the Embed Code from your matching module.

We recommend that you create a dedicated matching gift page where you can explain what matching gift programs are and provide donors with a chance to look up their employer's program forms, guidelines, and instructions. This page can be used as a resource to be included in emails, newsletters, and direct messages.

Take a look at an example from the Cat Rescue Club:

Q: Where can I learn more about the Double the Donation Matching and Fundraise Up integration?
A: Navigate to our partner landing page to learn how Double the Donation Matching and Fundraise Up can increase your matching gift revenue!