We want to upgrade our account or change the plan we're on. How does that work?

We want to upgrade our account or change the plan we're on. How does that work?

You can upgrade your account by following the below steps:

  1. Email support@doublethedonation.com and indicate that you'd like to upgrade your account.
  2. An account executive will be in touch with you to provide pricing for 360MatchPro. 

    • Related Articles

    • Can I / how do I upgrade my subscription from the Legacy Plan to 360MatchPro?

      We can help you upgrade your subscription from the Legacy Plan (previously the "Premium Plan") to 360MatchPro. To upgrade your subscription from the Legacy Plan to 360MatchPro, please submit a support ticket with the following information: The ...
    • What is the Small Nonprofit Plan?

      The Small Nonprofit Plan is designed for 501(c)(3) organizations who meet the following criteria: Raising more than $100,000 in individual contributions annually.   Raising less than $1,000,000 in individual contributions annually.  Raising less than ...
    • DTD Best Practices for managing your 360MatchPro account

      DTD Best Practices for 360MatchPro When your organization is fully set up with 360MatchPro, meaning you have completed the following steps: 1. Integrating your donation platform and/or CRM 2. Enabled the automated outreach: At least 2 emails in the ...
    • Should I upgrade to 360MatchPro Enterprise?

      360MatchPro Enterprise is the best solution for nonprofits looking to take their matching gift strategy to the next level. The most exciting features are available for nonprofits on this tier. How to know if 360MatchPro Enterprise could be right for ...
    • Can we change the URL which links our hosted page to our website?

      This feature is currently only available for nonprofits using the 360MatchPro Legacy Plan. On your hosted matching gift page we provide the following two ways for your supporters to return back to your organization's website. By clicking "Go Back ...