Switching to Receiving Invoices
If your organization would like to move from being automatically billed to receiving an invoice for your annual subscription, you can do so by emailing our support team at email@example.com.
We'll remove your credit card on file, switch your account over to a pay-by-check option, and email you an invoice. Checks should be made out to "Double the Donation". Please include a copy of your invoice or invoice number when paying by check.
Our mailing address for paying by check is:
Attn: Payment Processing
931 Monroe Dr NE
STE A102 #332
Atlanta, GA 30308
Invoices must be paid within 30 days of your billing date.
Getting Started: Billing Overview
Billing You can find basic information about your organization's billing plan and update your billing information within the Billing tab. Within the Billing tab, you'll see listed the name of your Double the Donation plan and your next billing date. ...
Can we pay by check?
Yes your organization can pay by check but all accounts must initially be set up online using a credit card. If you'd like to use a check please first sign up for Double the Donation's service online and then email firstname.lastname@example.org. ...
When will I receive a billing receipt for my payment for Double the Donation's subscription?
Double the Donation issues receipts (invoices marked as paid) at the time a subscription payment is made. Receipts will automatically be issued to the primary email address on file as well as all secondary email address which have been added to a ...
How is billing handled for subsequent years?
To ensure an uninterrupted experience for your organization and your donors your Double the Donation account will automatically renew at the end of your initial and subsequent subscription periods. Our systems will notify you by email multiple times ...
What is Double the Donation's address which should be used for mailing a check for your Double the Donation subscription?
If you're paying your Double the Donation subscription fee by check, please use the following address: Impact Ventures Attn: Payment Processing 931 Monroe Dr NE STE A102 #332 Atlanta, GA 30308 Please include a copy of your invoice or the invoice ...