Our organization requires a W-9 for payment? How do we contact Double the Donation for that information or obtain a copy of your W-9?

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• When will I receive a billing receipt for my payment for Double the Donation's subscription?

  Double the Donation issues receipts (invoices marked as paid) at the time a subscription payment is made. Receipts will automatically be issued to the primary email address on file as well as all secondary email address which have been added to a ...

• Getting Started: Organization Profile

  Within your 360MatchPro account settings, you can provide the details for your nonprofit so that Double the Donation has the correct information on file for the organization. This information is also used to enable matching gift auto-submission for ...

• How do we keep our organization's contact information up to date?

  The Organization Profile in your 360MatchPro account is where your organization lists important contact information and forms for your matching gift team. The information in your Organization Profile is important to keep up to date because it can be ...

• Getting Started: Billing Overview

  Billing You can find basic information about your organization's billing plan and update your billing information within the Billing tab. Within the Billing tab, you'll see listed the name of your Double the Donation plan and your next billing date. ...

• How do I change the primary point of contact for our organization's Double the Donation subscription?

  If you created a Double the Donation account and you would like to switch the primary point point of contact, please submit a support ticket with as much of the following information as possible: Your email address that you used when you created your ...