Does Double the Donation integrate with Neon Fundraise (Formerly known as Rallybound)?

This guide explains how to add the Double the Donation Matching tool directly to your donation forms and confirmation screens. If you would like to send all donation records from Neon Fundraise to the matching module regardless of their source, check out the FAQ section of this article. Double the Donation matching integrates with the Neon Fundraise standard donation forms and the lightbox pop up window on personal pages. 

Step-by-Step: Add the Employer Search to Neon Fundraise Donation Pages

Access Your Double the Donation Account

If you're not sure how to access your Double the Donation portal, please follow the steps below:

1. Login to your Double the Donation Matching account by going to    https://doublethedonation.com/members/login/

2. Enter your billing information in the "Billing" tab.

3. Customize your automated emails and other settings under the "Automated Outreach" and "Settings" tabs. 

Q: I don’t have a Double the Donation account. How do I get one?

A: Visit the Double the Donation demo request page to schedule a demo. Mention that you use Neon Fundraise in your demo request form.

Q: I embed my Neon Fundraise Donation form on my website instead of a Neon Fundraise hosted site. Can I still use this integration?

A: Yes! You'll need to create a Support Request with Neon Fundraise to add the embeddable script (from the initial setup process described above) into the header of your stand-alone/embeddable campaigns. Then, you can enter the post-donation entry (globally for all campaigns of all types) at the Org Level by navigating to your Admin account and selecting  "Forms" then "Customize". Then, add the entry under the "Thank You -Continue Supporting Term" section. 

Q: How do I capture offline donation records or other donation records that are not directly captured on my donation/peer-to-peer forms?

A: The following steps will walk through how to establish a direct link between Double the Donation and Neon Fundraise (Formerly known as Rallybound). After a direct link is established, new donation records in Neon Fundraise will automatically flow into Double the Donation.

High-Level Steps

1. Notify Double the Donation Support to affiliate your Neon Fundraise account.

2. In Double the Donation (https://doublethedonation.com/members/):

   • Go to Integrations → Browse

   • Search for Neon Fundraise

   • Click Activate Integration

     

3. Log in to Neon Fundraise when prompted and grant access.

   

4. Enter your Organization ID and click Save.

   

• Your integration will be active. At any point in time, you can discontinue the integration by pressing the "Stop Integration" button.

Note: If you have entered the correct credentials, clicked "Allow access," and received a message indicating that access is denied, please contact Double the Donation's support team. We will get in touch with Neon Fundraise to make sure that your organization is affiliated with Double the Donation's client-id.

Q: Can I customize the text that appears in the streamlined search tool?

A: Yes. Edit the Streamlined Search Label Text in Settings → API Keys → Customizations.

Q: Do gifts from both individuals and companies flow into Double the Donation?

A: Yes, both individual and company donations flow into Double the Donation Matching.