This article explains that you can select geographic regions that apply to your nonprofit to customize the search results that appear in the matching gift plugin.
How to Set Your Regions
Recommendations: Which Regions Should You Select?
What You’ll See in the Software
Double the Donation allows you to customize search results in the matching gift plugin by selecting the geographic regions where your nonprofit operates. This ensures that donors see the most relevant company programs based on their location.
How to Set Your Regions
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Go to Settings > Company Exclusions in your Double the Donation account.
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Select the geographic regions that apply to your nonprofit.
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By default, USA is selected.
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Add additional regions if you have a substantial donor base outside the US.
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Save your settings.
When selected, the plugin tailors matching gift results and program details based on your chosen regions.
Recommendations: Which Regions Should You Select?
Table: Regional Selection Recommendations
This table provides common nonprofit scenarios and the recommended regional settings.
| Nonprofit Situation | Recommended Region(s) | Why |
|---|---|---|
| US-based nonprofit with primarily US donors | USA only | Shows only US program variations |
| Canada-based nonprofit with primarily Canadian donors | Canada only | Filters results to Canada-specific programs |
| Registered in multiple markets (e.g., US + Canada) | USA and Canada | Displays both program variations |
| Substantial donor base in multiple regions | Select all relevant regions | Ensures coverage across markets |
What You’ll See in the Software
Double the Donation’s database categorizes each company’s matching gift program by region. A company may have unique variations depending on where it operates.
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If you select one region → Only programs that apply to that market will appear.
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If you select multiple regions → Results will include programs from any of the chosen regions.
Example:
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If you select Canada only:
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Donors see Canada-specific program details where applicable.
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Companies that do not match donations to Canadian nonprofits are excluded.
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FAQs
Q: What happens if I don’t change my settings?
A: The default is USA only. Donors outside the US may not see relevant program details unless you add their region.
Q: Can a company appear in more than one region?
A: Yes. Some companies operate different programs across regions (e.g., one policy for US, another for Canada).
Q: Should I select all regions by default?
A: Not recommended. Only select regions where you are registered or where you have a substantial donor base. This avoids displaying irrelevant results.
In short: Setting your nonprofit’s geographic regions ensures donors only see relevant matching gift program details, reducing confusion and increasing successful matches.