How can I contact Double the Donation's customer support team?
The easiest and quickest way to get your question answered is to search our KnowledgeBase. We have answers to hundreds of the most frequently asked questions. If you can't find the question you're looking for, you can contact our customer support ...
What are the benefits of Double the Donation's service?
Double the Donation's service helps solve two of the biggest challenges nonprofits face when it comes to raising more money from employee matching gift and volunteer grant programs: Raising awareness Making the process easy So often donors work for ...
How does Double the Donation work outside of the U.S.?
While the majority of our clients are in the U.S., Double the Donation has clients across the globe in countries like Canada, the UK, and Australia. Every company creates its own matching gift guidelines, and Double the Donation presents those ...
What types of organizations use Double the Donation’s service?
Our service helps nonprofit organizations who receive donations from individual donors or have a large number of volunteers. These include organizations such as: Higher educational institutions Public and private K-12 schools PTA organizations and ...
Should we thank the company that provided the matching gift check or funds?
When a nonprofit receives a matching gift check one of the first things they wonder is whether they should send a thank you or acknowledgement letter to the matching gift company. At Double the Donation we maintain a database of thousands of ...