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Does Double the Donation Volunteering integrate with Timecounts?

This article explains how to integrate Double the Donation Volunteering with Timecounts, how to add the volunteer incentive database field into forms, and how to connect the integration across your volunteer workflows.

Step-by-Step: Integrate Double the Donation Volunteering into Timecounts

Timecounts - Double the Donation FAQ

Double the Donation is the industry-leading workplace giving automation solution for nonprofits and educational institutions to identify more matching gift and volunteer incentive opportunities and drive more submissions to completion. You'll need a Double the Donation account to activate the volunteer incentive functionality within this partner platform. Not a Double the Donation client? Schedule a demo at https://doublethedonation.com/get-a-demo/ 

Step-by-Step: Integrate Double the Donation Volunteering into Timecounts

Step 1 — Log into Timecounts & Open Integrations

  • Go to Settings → Integrations, scroll to Double the Donation, and click Connect.

 

Step 2 — Enter Your Public & Private API Keys

  • A popup will appear asking for your Public Key and Private Key from your Double the Donation account. Enter them and click Save.

Not sure how to find your API Keys? Check out this article. 

After saving:

  • The Connect button becomes greyed out.

  • A Remove button appears. (Only click this to disconnect.)

Your integration is now active.

 

Step 3 — Add the Double the Donation Search Field

  • Navigate to Settings → Database Fields and click Create Custom Field (top right).

Select the Special Field

  • Scroll down and select the prebuilt field labeled Double the Donation.

Edit Field Title

  • The system label is fixed, but you may edit the title text volunteers see on forms.
    Example recommended wording:
    “See if your employer offers volunteer incentives!”
  • Click Save.

You will now see the field in your database options in Timecounts. The Double the Donation field functions as a database field in Timecounts, and you can drag it up or down as needed to reorder as you want it to appear in Timecounts profile cards. 

Step 4 — Add the Field to Your Volunteer Forms

  • The new Double the Donation field now appears in your Database Fields list and can be added to any Timecounts form.

Where the field may be added:

  • Volunteer Events

  • Volunteer Onboarding forms

  • General registration forms

Go to Form Builder, open your form, and simply drag and drop the Double the Donation field into place.

 

Recommendation:

  • Make this an optional field for volunteers.
  • Click Publish or Publish Changes.

Step 5 — Connect the Integrated Form to Your Volunteer Signup Flow

For New Volunteer Onboarding

  1. Go to Hub Editor → Details.

  2. In New Volunteer Onboarding, select the version of the form containing the Double the Donation field.

  3. Click Save.

For Event Signup

  1. Open an event under Events.

  2. Go to the Details → Signup Form tab.

  3. Select the integrated form containing the Double the Donation field.

  4. Click Save.

That's all there is to it! Your Timecounts volunteer forms will now be integrated with Double the Donation Volunteering! 

Important Note: Volunteer registrations flow from Timecounts to Double the Donation Volunteering when a volunteer submits an Onboarding or Event form. 

 

Please note that a volunteer registration originating from an Onboarding form will be tagged in your Double the Donation Volunteering account with the label "Onboarding" under the "Campaign" column. 

Timecounts - Double the Donation FAQs

Q: I don't have a Double the Donation account. How do I get one? 

A: Visit https://doublethedonation.com/get-a-demo/ to request a demo! Make sure you mention that you use Timecounts in your demo request form. 

 

Q: Where can I embed Double the Donation's volunteer incentive search plugin? 

A: You can embed the search tool anywhere on your website by copying the Embed Code from your Double the Donation Volunteering portal.

  • We strongly recommend creating a dedicated volunteer incentive page that:

    • Explains what volunteer grants and VTO are

    • Offers links to employer forms and guidelines

    • Can be included in email, newsletters, and onboarding flows

 

 

Q: Where can I learn more about the Double the Donation and Timecounts integration? 

A: Navigate to our partner landing page to learn how Double the Donation and Timecounts can increase your volunteer grant fundraising!