This article walks through Double the Donation's integration with Blackbaud BBIS.
Access Your Double the Donation Public API Key
Blackbaud BBIS-Double the Donation FAQs
Double the Donation is the industry-leading matching gifts automation solution for nonprofits and educational institutions to identify more matching gift revenue opportunities and drive more matches to completion. You’ll need a Double the Donation account to activate the matching gift functionality within this partner platform. Not a Double the Donation client? Schedule a demo at https://doublethedonation.com/demo-request/.
Step-by-Step: Integrating Double the Donation Matching company search field into Blackbaud BBIS donation form
If you are adding DTD tools to Blackbaud Payment 2.0, contact support@doublethedonation.com to add the Streamlined Search Tool to your donation form.
Step #1: Click "Create" and then "New part." Name this part "Double the Donation Matching Matching Gifts." Select "Next".
Note: The new part should be "Unformatted Text," which can be found under "Content Management" as shown below:
Step #2: Add the code found in your matching module by going to "Settings" and then to API Keys.
Under "Embed Codes for Setup" select "Blackbaud NetCommunity / Blackbaud BBIS" copy that code and enter it within the New Part Section. Select "Save".
Step #3: Select "Site Explorer" and then "Pages & Templates". Create a new donation form or navigate to an existing donation form.
Step #4: Select the gear icon towards the top of the donation form and select "Edit".
Step #5: In the edit menu, make sure the "Allow matching gifts" box is checked.
Step #6: Select the gear icon again. Then click "Insert part."
Step #7: Select "Double the Donation Matching Gifts" in the list of parts. Then press "Select."
Step #8: Double the Donation tools should now appear in the Matching Gifts section on your donation form. We recommend submitting a few test donations to ensure that the tool is working properly. Continue to the next step to add DTD tools to the confirmation screen.
Example:
Step-by-Step: Integrate Double the Donation's Matching Gift Search Plugin into Blackbaud BBIS Confirmation Screen
Step #9: In your matching module, navigate to Settings, then to Plugin Settings. Copy the red plugin HTML code.
Step #10: In BBIS, select the gear icon in the corner of the donation form, then select "Edit".
Step #11: Scroll down to see confirmation screen options. If you're using the default confirmation screen, no additional action is required. If using the custom confirmation screen, select "view" and then "code".
Step #12: Locate where on the screen you would like the DTD plugin to appear. Paste the Double the Donation Embed Code into the HTML Source Editor and select "Save". Any formatting changes can be made in the text editor.
Note: We recommend including the following text:
- A header for matching gifts
- Sample text: "Make Your Donation Go Twice as Far"
- Some information on matching gifts
- Sample text: "Did you know that many companies match donations made by their employees to our organization? To see if your company will match your donation and to access the appropriate forms, guidelines, and instructions, please use the search box below."
- If you’d prefer to add the plugin as an iframe, Double the Donation's matching gift iFrame:
- HTML code is <iframe height=“300”
src=https://doublethedonation.com/api/iframe/insert-your-api-key
width=“600”></iframe>
You're all set! Double the Donation Matching is now active on your form.
Access Your Double the Donation Public API Key
If using the iframe option, you’ll need to insert your API key into the iframe:
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Log into your Double the Donation account by going to https://doublethedonation.com/members/.
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Navigate to Settings → API Keys.
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Copy the public API Key
Blackbaud BBIS-Double the Donation FAQs
Q: I don’t have a Double the Donation Matching account. How do I get one?
A: Visit https://doublethedonation.com/demo-request/ to request a demo! Make sure you mention that you use BBIS in your demo request form.
Q: I followed the instructions above and made a test donation. When looking for the test donation in my Double the Donation Matching account, it appears First/Last Name and/or email address are missing from the donation information. How do I resolve this?
A: This usually means the form has some non-standard naming conventions and our internal embed script is having a hard time scraping the page. Contact support@doublethedonation.com to troubleshoot.
Q: Where else can I embed Double the Donation's plugin?
A: We recommend you create a dedicated matching gift page on your website to place matching gift information in the path of every website visitor, not just those already on your confirmation page. On this page, you can explain what matching gift programs are and provide donors with a chance to look up their employer’s program forms, guidelines, and instructions. Your dedicated matching gift page will become a useful resource to include in emails, newsletters, and direct messages.
To install Double the Donation’s matching gift search tool anywhere on your website, simply copy and paste the same Embed Code that you used before. Take a look at an example from the Cat Rescue Club:
Q: Where can I learn more about the Double the Donation Matching and BBIS integration?
A: Navigate to our partner landing page to learn how Double the Donation Matching and Blackbaud can increase your matching gift revenue!