This article explains how to hide specific companies from appearing in the Double the Donation matching gift search tool using company-specific exclusions.
What is Company-Specific Exclusion?
You can use company-specific exclusions within your Double the Donation account to prevent certain companies from showing up in the matching gift search tool on your website. This is useful when a company is not eligible for matching gifts through your organization, or if you simply want to exclude them from appearing in searches.
Key Points to Remember:
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Donor Experience: When a company is excluded, it will not appear in the matching gift search tool for donors on your dedicated matching gift page or any other location on your website.
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Streamlined Search: Excluded companies will still show up in the streamlined search on your donation forms, ensuring they don’t affect the broader user experience.
How to Add a Company to the Exclusion List
To hide a company from the matching gift search, follow these steps:
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Search for the Company:
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Start typing the company name in the "Search company name..." field.
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Select the company from the dropdown list or press Enter.
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Add the Company to the Exclusion List:
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Once the company is selected, it will be marked as excluded and will not show up in the matching gift search tool.
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How to Remove a Company from the Exclusion List
To remove a company that is already excluded:
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Locate the Company in the Exclusion List:
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Find the company in your excluded companies list.
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Remove the Company:
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Press the "Remove Exclusion" button next to the company you want to remove.
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This will allow the company to reappear in the matching gift search tool on your website.
