When you or a member of your nonprofit organization signed up for your Double the Donation account, you created your account credentials. Your Username is the primary email address that was used when your organization created your Double the Donation account.
If you're having trouble accessing your Double the Donation, please review attempt to reset your password from the Double the Donation login screen. To reset your password, you'll use the primary email address that was used when your organization created your Double the Donation account.
Please note: Double the Donation provides matching gift tools directly to nonprofits to help nonprofits raise more money from employee matching gift programs. If you're an employee or retiree who works for a company with a matching gift program, you do not log into Double the Donation's service. You need to log into your employer's matching gift website.
If you're a nonprofit who does not subscribe to Double the Donation's service and are trying to verify a matching gift, you'll need to reach out directly to the company.