Double the Donation
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Are there reminders or notifications that go out before the renewal period?
How is billing handled for subsequent years?
Is our credit card information safe and secure?
What should I do if our organization's credit card is declined or there is an error while signing up?
Can we pay by check?
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Is support included in the pricing?
How do we receive technical support?
Is there a cost for technical support?
How can I contact Double the Donation's customer support team?
Why should we list our organization's Tax ID or EIN Number?
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Is there reporting that allows us to identify a specific donor which searched and found their company?
How can we track visitors to our nonprofit's matching gift page where we embedded Double the Donation's plugin?
How can we track visitors to our nonprofit's hosted matching gift page on Double the Donation's site?
What information does Double the Donation collect / have available?
How are subsidiaries and alternate spelling variations handled?
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How does the matching gift search process work with the auto-complete?
How many companies are in Double the Donation's database?
How accurate is the matching gift and volunteer grant information?
What matching gift information is included?
What volunteer grant information is included?
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Does Double the Donation integrate with JotForm?
Does Double the Donation integrate with SalsaLabs (Previously known as DonorPro)?
Where can I learn more about the Click & Pledge / Double the Donation integration?
How can we sign up for the Click & Pledge / Double the Donation integration?
Does Double the Donation integrate with iModules®?
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About Matching Gifts and Volunteer Grants
Are Religious Organizations or Houses of Worship Eligible for Matching Gifts and Volunteer Grants?
Are gifts from retirees matched?
Does my organization need to register with each company before we can receive matching gifts?
How are recurring or monthly donations treated for match purposes?
How do matching gifts get submitted and verified by donors, nonprofits, and companies?
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Marketing Matching Gifts
Can we add Double the Donation's plugin to an email?
Is it better to embed the matching gift search tool directly on a donation form or on the thank you screen?
Where can we access the matching gift and volunteer grant graphics and images?
Is there a case study we can access and share with our team?
Where can we access ideas and examples on how to market and promote matching gifts?
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