Can I / how do I upgrade my subscription from the Legacy Plan to 360MatchPro?

Can I / how do I upgrade my subscription from the Legacy Plan to 360MatchPro?

We can help you upgrade your subscription from the Legacy Plan (previously the "Premium Plan") to 360MatchPro.

To upgrade your subscription from the Legacy Plan to 360MatchPro, please submit a support ticket with the following information:
  • The username or primary email address on file (if you don't have this please provide your nonprofit's name)
  • A request stating "Please upgrade my account from the Legacy Plan to 360MatchPro"
  • Indicate that you understand there will be a prorated charge to upgrade
We'll then process then follow up with you via email and connect you with an Account Executive. 


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