How long will it take for our organization to get set up?
Getting started with Double the Donation is easy!
Once your account is created, either through our website or through our Account Executive team, you will enter the onboarding process. It takes most organizations less than a week to complete onboarding.
Getting Started: How do we set up the matching gift search tool on our website?
Install Plugin When you create your account on Double the Donation's website you'll instantly have access to the embed code options within your Double the Donation Account Management Portal. 1. Login to your Double the Donation Account Management ...
How does Double the Donation handle timestamps on donation records?
When 360MatchPro processes a donation record, it expects a timestamp that contains the date, time, and time zone (e.g. UTC offset from Greenwich Mean Time) using the standard ISO 8501 format of YYYY-MM-DDThh:mm:ss+hh:00. How does 360MatchPro process ...
How do we get started with creating a Double the Donation account?
First, decide which Double the Donation plan is right for your organization. Then, follow the setup process for that plan by following the instructions on the page! Once your organization's account is created, you can access your Double the Donation ...
Your Organization's Information We recommend including your organization's information in your organization, as it will be publically facing. Also, this information will be stored in our system to help identify your unique organization's account. You ...
Does Double the Donation charge a setup fee?
No, Double the Donation does not charge a setup fee. All accounts can be created and set up entirely online through our website. Double the Donation is a subscription based service which has a flat annual fee with no additional setup costs and no ...