How long will it take for our organization to get set up?
Getting started with Double the Donation is easy!
Once your account is created, either through our website or through our Account Executive team, you will enter the onboarding process. It takes most organizations less than a week to complete onboarding.
How do we set up the matching gift search tool on our website?
Install Plugin This feature is currently only available for nonprofits using the 360MatchPro Legacy Plan. When you create your account on Double the Donation's website you'll instantly have access to the embed code options within your Double the ...
How does Double the Donation handle timestamps on donation records?
When 360MatchPro processes a donation record, it expects a timestamp that contains the date, time, and time zone (e.g. UTC offset from Greenwich Mean Time) using the standard ISO 8501 format of YYYY-MM-DDThh:mm:ss+hh:00. How does 360MatchPro process ...
My 360MatchPro Account is Fully Setup. What Comes Next?
When your organization is fully set up with 360MatchPro, you have completed the following steps: Integrated your donation platform(s) and/or CRM with 360MatchPro to pass in at least 90% of your online and offline donations. Enabled the automated ...
How do we get started with creating a Double the Donation account?
First, decide which Double the Donation plan is right for your organization. Then, follow the setup process for that plan by following the instructions on the page! Once your organization's account is created, you can access your Double the Donation ...
Your Organization's Information We recommend including your organization's information in your organization, as it will be publically facing. Also, this information will be stored in our system to help identify your unique organization's account. You ...