Can we choose to only display matching gift information and not volunteer grant information?
For organizations with both donors and volunteers, we recommend that you don't modify the default settings so both matching gift and volunteer grant information is displayed.
If your organization wishes to turn off the volunteer grant information in your organization's Double the Donation account management portal, you can do so by navigating to Settings --> Plugin Settings --> Show/Hide Volunteer Grants:
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Is it better to embed the matching gift search tool directly on a donation form or on the thank you screen?
To see the best ROI with our matching gift tools and an increase in matching gift revenue annually, we encourage you to incorporate our matching gift search tool into one of two spots in the donation process: On the actual donation form as an ...Customize the Search Text
Within your account, you can go to Settings --> Plugin Settings and customize the text of the plugin. The standard text in the plugin says "See if your employer will match your donation." We recommend keeping this wording as it is, but you have the ...How can we incorporate your matching gift tools into our fundraising?
There are three options for sharing matching gift and volunteer grant information with your donors: #1: Embed Double the Donation’s match data directly into your website and direct donors and volunteers to that page. Seamlessly integrate our database ...Can we show only matching gift information?
If your organization doesn't have a volunteer program and you do not want to potentially confuse donors you can choose to hide the volunteer grant information from appearing in searches. To change this setting: 1. Login to your Double the Donation ...Is there a complete list or excel file of companies that match donations or offer volunteer grants?
Unfortunately we don't have a list of companies which we distribute. The core of our service is making it really easy for an organization's donors and volunteers to find their employer's matching gift and volunteer grant information using the ...